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Mitel 8528 Digital Phone

Customized Functionality – Maximized Efficiency

The Mitel® 852mitel-8528-telephone-left-angle_cropped8 Telephone incorporates a two-line by 16-character display to provide users with the information they need to maximize their efficiency in a small or medium business. With 16 programmable keys, users can customize the functionality of this digital phone to maximize efficiency and ease-of-use. The 8528 Telephone features a built-in speaker and microphone for handsfree operation. This ergonomically designed phone features a large message waiting lamp that is visible from all angles, as well as 10 fixed function keys that allow one-touch operation for the most commonly used telephony functions or settings. The 8528 Telephone is designed to operate behind the Mitel 5000 Communications Platform (CP).

Unified Communications Support

When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator® (UC) Advanced applications, the 8528 Telephone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs, and ultimately improved business process integration.

Scalable Functionality

The 8528 Telephone integrates with the Mitel Programmable Key Module (PKM) 12 and Mitel Programmable Key Module (PKM) 48 for easy addition of quick access function keys.


  • Handsfree operation (half duplex)
  • 16 programmable multi-function keys with LED indicators for features, personal speed calls
  • Expansion support for 12 and 48 button Programmable Key Modules
  • 10 hard function keys: Mute, Speaker, Volume Up / Down, Directory, Feature, Redial,Hold, Transfer, Message
  • Two-line x 16-character alphanumeric Liquid Crystal Display (LCD)
  • Dedicated headset jack
  • Speed Calling (Station / System)
  • Intercom Calling
  • Emergency Calling
  • Call Hold (Place / Retrieve)
  • Call Transfer
  • Conference Calling
  • Call Waiting
  • Do Not Disturb
  • Call Forward (Manual / Automatic)
  • Voice mail notification – large message waiting lamp
  • Message handling (View / Reply)
  • Direct page / Group page
  • Last number redial
  • Reminder Messages
  • Hearing Aid Compatible handset
  • Wall mountable
  • Two-position, 35 degree tilting stand for better viewing angle
  • Store up to 10 personal speed dial numbers and associated names

Advanced Features

  • Adjust Volume Levels: Provides multiple levels of volume for speaker, ringers and handset
  • Select a Ring Tone
  • Enable Background Music
  • Enable Automatic Call Answer
  • Change the Display Language
  • Return Phone to Default Operation
  • Use Record-A-Call
  • Enable Paging
  • Place a Page Announcement
  • Program Feature Keys
  • Program Direct Station Select (DSS) Keys
  • Program Secondary Extension Keys
  • Use Accounting Codes
  • Enter a Remote Access Password
  • Remote Feature Acces